Disorder in receiving SMS after portability is one of the most reported bugs from the subscribers who use ported SIM cards.
In this case, the bug takes place from the mobile network operators’ side, not iGap messenger.
- First, call your operator support and ask for help.
- In case of encountering the bug again, call 195 system and sue.
- As the ultimate solution, you need to cancel your transfer and return to the first operator.
Remember that the source number of SMS for iGap users in Iran is 10004427 which is a service number and iGap team is contacting the mobile network operators to fix the bug as soon as possible.